Most businesses that start selling or supporting customers on WhatsApp begin with the free WhatsApp Business app on one phone. It works until a second person needs to reply, a broadcast needs to go to more than 256 contacts, or someone needs to know what a teammate already told a customer. That's the point where a phone stops being a platform.
Xobito is a WhatsApp Business API platform that gives a whole team one shared place to run WhatsApp: conversations, broadcasts, automation, and reporting, all connected to the official API rather than a workaround.
What it solves
- Shared inbox — every WhatsApp conversation lands in one team inbox, with assignment, internal notes, and status so no two people reply to the same customer by accident.
- Broadcasts — send approved message templates to segments, contacts, or an uploaded list of up to 15,000 rows. Schedule a single send up to six months ahead, spread a large list across days with Batch, or repeat a message on a pattern with Recurring.
- Chatbot and AI agent — a no-code flow builder for rule-based automation, plus an AI agent that can answer customers directly and follow up after silence.
- Contacts and segments — build targeted audiences instead of blasting everyone, which matters for opt-in compliance and reply rates.
- Store integrations — Shopify and WooCommerce triggers so order events can start a WhatsApp message automatically.
- Team roles and reporting — control who can send broadcasts or manage settings, and see sent/delivered/read/replied/failed numbers per broadcast or run.
Who it's for
Support teams replacing a shared login on one phone, agencies running WhatsApp for multiple clients, and sales or marketing teams that need to reach thousands of opted-in contacts without losing the conversation history a spreadsheet can't hold.
Why choose Xobito
Xobito is an official Meta Tech Provider, so it connects to the real WhatsApp Business API, not an unofficial bridge that can get a number banned. Pricing has no per-conversation markup over Meta's own rates, and the standard 24-hour free customer service window is included. Scheduling, segmentation, and reporting are built in rather than bolted on, so a team can run WhatsApp the way it already runs email or a help desk — just on the channel customers actually open.
